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From Data to Strategy
Friday, 24 July 2009 02:02 | 
Using multiple perspectives to solve problems is not new. It’s common in strategy sessions to try and figure out what your competition is doing or your customers are thinking. In most cases, though, people don’t apply multiple perspectives to the everyday challenges they face. We resort to solving problems “the way we always have” which is usually a combination of educated guess and intuition.
Last Updated (Saturday, 01 August 2009 03:42)
Personal Accountability: Who can stop you?
Wednesday, 22 July 2009 00:00 |
Many definitions of personal accountability have been proposed over the years. One of the most compelling definitions comes from a website regarding alternatives to domestic aggression http://su.pr/2imJOMl. They define accountability as actions toward or involving others that reflect the integrity of the person you want to be. This definition engenders what it is to be accountable: accountability is an expression of integrity. Last Updated (Monday, 17 August 2009 14:31) |
Service is the Backbone of Social Networks
Wednesday, 22 July 2009 02:11 |
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Good service is hard to find, and it is even harder to understand. Beyond equitable treatment of others, what does good service look like? What are the truths that underpin the service mindset?